Shipping Policy (Bed Linen Products)

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed on Sundays or public holidays.

2. Delivery Time

• Standard delivery time is 5–10 business days, depending on the delivery location.
• Remote areas may require additional time.

3. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout before payment.
• Free shipping may be offered on select orders or promotions.

4. Order Tracking

• Once shipped, tracking details will be shared via email/SMS.
• Customers can track their order using the provided tracking ID.

5. Delays

• Delivery delays may occur due to weather conditions, courier issues, or unforeseen circumstances. We appreciate your understanding.

6. Incorrect Address

• Customers must ensure correct shipping details. We are not responsible for delays or losses due to incorrect addresses provided.

7. Delivery Issues

• If an order is not delivered within the expected timeframe, please contact customer support at: decortales2024@gmail.com

We aim to deliver your order safely and on time.